In today's competitive business environment, it is more expensive to acquire new customers and more difficult to retain existing ones. In fact, most companies lose half of their customers every five years and are facing the commoditization of their products or services.

Susensoft understands that the most important relationship a business has is with its customers. We help companies regain their competitive advantage by implementing and integrating high-end Customer Relationship Management (CRM) solutions. We employ new technologies that can help companies expand their customer base, improve customer loyalty, and increase the productivity of customer relationships.

We provide our clients with the guidance and expertise to manage all aspects of their customer relationship life cycle. Our solutions provide a consistent workflow-driven process and enable a single complete view of a customer's sales and service information. Most importantly, Susensoft provides solutions that are fully integrated, configurable, and scalable in order to adapt and grow with our clients' business.